TIMOCOM system requirements

System requirements and recommendations for optimal use of the Smart Logistics System.

New: you will find a list of technical requirements and recommendations here which allow you to make full use of the TIMOCOM Smart Logistics System under optimal conditions.

Your benefit:

We want you to be able to use the full scope of the Smart Logistics System as efficiently as possible. To do so, you need to have the right technical requirements. Once these requirements are met, you are fully equipped to make successful business deals.

Screen resolution:

  • Minimum: 1280 x 720px
  • Recommendation: 1600 x 900px

Please note that in order to ensure the correct display of the entire TIMOCOM Smart Logistics System, you should always work with a screen resolution with a width of at least 1280 pixels. If you change the size of your browser, for example by zooming in or minimising the browser window, you may also encounter display problems. To fix these problems, simply maximise your browser window and use the keyboard combination [CTRL] + [0]. Zoom settings will be reset to standard.

Windows screen resolution settings

This is how you check and change your screen resolution

  • Use the right-hand mouse button to click on your desktop background, and select the option 'Screen Resolution' from the menu.
  • If you are using Windows 10, click 'Display Options'.
  • Then click the 'Resolution' drop-down button, and select the desired settings by using the scroll bar.
  • If you are using Windows 10, click on 'Advanced Settings' and select the appropriate screen resolution there.

Change screen resolution in Windows settings

Supported Operating Systems:

  • Windows 7
  • Windows 8/8.1
  • Windows 10

TIMOCOM Smart Logistics System supported operating systems

Supported web browsers:

  • Google Chrome current version
  • Mozilla Firefox current version
  • Microsoft Edge current version
  • Internet Explorer from version 11

TIMOCOM Smart Logistics System supported browsers

Browser settings:

Activate JavaScript and cookies. We also recommend activating browser messages.

Activate JavaScript and cookies for the TIMOCOM Smart Logistics System

iOS device requirements:

The last two major operating system versions are supported.
Please note: if you update the iOS operating system, Safari will update automatically.

Android device requirements:

In general, the current version of the operating system together with the Google Chrome browser is supported.

Good to know:

Please always ensure that your browser version is no older than a year – regardless of whether you use the Smart Logistics System on a desktop PC or a mobile device.


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Questions? Ask!

You can contact our experts from Monday to Friday from 8:00 to 17:00 (CET) by calling:

+49 211 88 26 88 26

Please mention your TIMOCOM ID at the beginning of the conversation.
We are looking forward to your call!